The return policy of Doheny's is that you can return any item within 30 days of purchase for a full refund or exchange, as long as the item is in its original condition and packaging. You just need to fill out the return form that came with your order and send it back with the item. You can also contact their customer service for more assistance.
No, they do not offer installation services for their products. They only sell the pool equipment and supplies and provide instructions for installation. You will need some tools and materials to install your pool products, such as studs, drill bits, tape measure, level, masking tape, silicone adhesive, etc. You can also watch some videos on their website that show how to install different types of pool products.
Yes, you can track your order from Doheny's online. You just need to enter your order number and email address on their website. You can also check the status of your order by calling their customer service or emailing them.
Pool maintenance and cleaning are essential to keep your pool water clear, healthy, and safe. You need to regularly test your water chemistry and balance the pH, chlorine, alkalinity, and other parameters. You also need to shock your pool once a week or after heavy use to kill any bacteria or algae. You need to clean your pool filter and skimmer basket regularly to remove any debris or dirt. You need to vacuum your pool floor and walls to prevent algae growth and stains. You need to use a pool brush to scrub any stubborn spots or stains. You need to use a pool cover to protect your pool from dirt, leaves, insects, and evaporation .
You can get free shipping at Doheny's on orders over $50. However, this offer does not apply to orders shipped to Alaska, Hawaii, Puerto Rico, or Canada. You can also get free shipping on orders of $700 or more if you buy in bulk.
Some common pool problems are cloudy water, green water, algae growth, stains, scale, corrosion, leaks, cracks, and equipment failure. These problems can be caused by various factors such as improper water balance, insufficient filtration, low chlorine level, high calcium hardness, metal contamination, pH fluctuations, weather conditions, wear and tear, etc. To solve these problems, you need to identify the cause and apply the appropriate treatment or repair. You can find some helpful tips and solutions on their website or contact their customer service for more help.
To find the right size for your pool cover, you need to measure the length and width of your pool at the widest points. Then you need to add 3 feet to both dimensions to allow for some overlap. For example, if your pool is 18 x 36 feet, you need a cover that is 21 x 39 feet. You can also use their online calculator tool to find the best fit for your pool cover.
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