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The return policy for Pharmacy Online products depends on the type and condition of the product, as well as the reason for return. Generally, you can return unopened and unused items within 30 days of delivery for a full refund or exchange, excluding any shipping charges. Some items, such as prescription medicines, cosmetics, personal care products, and clearance items, are not eligible for returns unless they are damaged, defective, or incorrect. You need to contact Pharmacy Online customer service before returning any item to obtain a Return Authorisation Number and instructions. You can find more details about their return policy on their website.

You can contact customer service at Pharmacy Online by phone, email, or online chat. Their phone number is 1300 074 276 and their email address is [email protected]. You can also use the online chat feature on their website to talk to a representative. Their customer service hours are Monday to Friday, 9am to 5pm AEST, excluding public holidays.

Some of the popular brands on Pharmacy Online are Doctor's Best, Nasalcrom, Cortizone-10, Now Foods, Refresh, Flexguard, CVS Health, Himalaya, Mylanta, Arazo Nutrition, Nature's Way, and Nasacort. You can find these and other brands on their website, where you can browse by category, health concern, or alphabetically. You can also use the search function to find specific products or brands.

The delivery time for orders depends on the shipping method you choose and the destination of your order. Pharmacy Online offers standard, express, and international shipping options. Standard shipping takes 3 to 8 business days within Australia, express shipping takes 1 to 3 business days within Australia, and international shipping takes 7 to 14 business days to most countries. You can check the estimated delivery time for your order on the checkout page before placing your order. You can also track your order status and delivery progress on their website by entering your order number and email address.

You can return a product if you don't like it, as long as it meets the return policy criteria. The product must be unopened and unused, and you must return it within 30 days of delivery. You also need to contact Pharmacy Online customer service to get a Return Authorisation Number and instructions. You will be responsible for the return shipping costs, unless the product is faulty or incorrect. Pharmacy Online will process your refund or exchange once they receive and inspect your returned item.